Privacy Policy
Introduction
NovaConnect Solutions Ltd. ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make use of our online platform and services, including custom web application development, E-commerce platform solutions, Content management systems (CMS) implementation, UI/UX design, mobile-responsive website development, ongoing website maintenance and support, and cloud integration services.
By using our site or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several different types of information for various purposes to provide and improve our services to you.
Personal Data:
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:
- Name
- Email address
- Phone number
- Company name
- Job title
- Billing Address
Usage Data:
We may also collect information that your browser sends whenever you visit our site or use our service ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Your Information
NovaConnect Solutions Ltd. uses the collected data for various purposes:
- To provide and maintain our services, including custom software development and ongoing support.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our services.
- To detect, prevent and address technical issues.
- To offer you news, special offers and general information about other services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), NovaConnect Solutions Ltd.’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
NovaConnect Solutions Ltd. may process your Personal Data because:
- We need to perform a contract with you.
- You have given us permission to do so.
- The processing is in our legitimate interests and it is not overridden by your rights.
- To comply with the law.
Retention of Data
NovaConnect Solutions Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Disclosure of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of NovaConnect Solutions Ltd.
- To prevent or investigate possible wrongdoing in connection with the service.
- To protect the personal safety of users of the service or the public.
- To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR (for EEA residents)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. NovaConnect Solutions Ltd. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access the information we hold on you.
- The right to rectification if your Personal Data is inaccurate or incomplete.
- The right to object to our processing of your Personal Data.
- The right of restriction to request that we restrict the processing of your Personal Data.
- The right to data portability to receive a copy of your Personal Data in a structured, machine-readable format.
- The right to withdraw consent at any time where NovaConnect Solutions Ltd. relied on your consent to process your Personal Data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- NovaConnect Solutions Ltd.
- 14 King's Road
- Canary Wharf, Floor 7
- London, Greater London
- E14 5HJ
- United Kingdom